Shipping policy

Shipping Policy

1. Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Weekends and public holidays are not counted as business days.

2. Shipping Methods
We offer the following shipping options:

  • Standard Shipping: 7–15 business days, cost-effective option for non-urgent orders.

  • Express Shipping: 3–7 business days, faster delivery at higher cost.

  • International Shipping: 10–25 business days depending on destination.

Shipping fees are calculated at checkout based on your address and selected method.

3. Shipping Costs

  • Shipping fees are charged for all orders unless otherwise specified in promotions.

  • Free shipping may apply for specific countries or orders over a certain amount.

  • Once paid, shipping fees are non-refundable (except if the order is not shipped or shipping issues are seller’s responsibility).

4. Order Tracking

  • After shipping, you will receive a confirmation email with a tracking number.

  • Use the tracking number to check the status of your package at any time.

5. Shipping Delays

  • Delivery may be delayed due to weather, customs, or other factors beyond our control.

  • We will do our best to notify you and assist in resolving any issues.

6. Delivery Issues
Please contact us promptly if you experience any of the following:

  • Package not received

  • Damaged or missing items

  • Incorrect address provided

Provide your order number and relevant photos to help us resolve the issue quickly.

7. Customs and Duties

  • International orders may be subject to import taxes or duties, which are the responsibility of the buyer.

  • Policies vary by country; please check your local customs regulations before ordering.

8. Contact Us
For any shipping-related questions, please contact us at:

  • Email: [jasonchau.zzs@gmail.com]

  • WhatsApp: [+86 18618205267]