Installation & Warranty

1. Need instruction help?

Most products include the written instructions. If they were not included in your shipment, you can either find the installation video on our product page. Or can contact us online for help.

2.What if my products do not fit?

A: We check regularly with every new Tesla models and make sure all of our products fit the newest model. But Tesla sometimes upgrades or changes their parts without any notice. If yours does not fit, please contact us first.

3. What's the product warranty?

Tesheer accessories have passed quality control tests and will be free from any defects in manufacturing, material, and workmanship for the life of the original purchaser and only for the original vehicle they were installed in.

Exclusions to this warranty includes wear and tear as a result of normal wear and aging, including but not limited to severe abrasive conditions, chemical contamination, such as spilled gasoline or bleach, vehicle accidents, misuse, abuse, modifications, incorrect installation or use, etc. We will stand behind our products. Depending on the situation, we may send a replacement to you.

 

4. This Warranty does not apply to:

 

(I) Any cosmetic damage, such as scratches, tears, nicks, and dents;
(II) Any damage caused by accident, abuse, misuse, water or other liquids, flood, fire, or other acts of nature or external causes;
(III) Any damage caused by service performed by anyone who is not an authorized service provider of Tesheer;
(IV) Any damage caused to an Tesheer product that has been modified, customized or altered without the written permission of Tesheer;
(V) Any damage that has been caused by installing the Tesheer product in any vehicle other than a Tesla.
(VI) Any damage or defects to Tesheer products resulting from improperly installation by either installers or operators or failure to follow instructions in the product owner's manual/installation guides.
(VII) The Battery in our electronic products is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.