FAQs

Check the compatibility information on the individual product page before ordering. Match your Tesla model, model year and any listed configuration requirements.

Depending on the accessory, compatibility may also depend on trim, camera hardware, screen size, center-console design or other vehicle-specific details.

Tesheer carries accessories for Tesla Model 3, Model Y, Model S, Model X and Cybertruck.

Individual accessories may fit only specific models, model years or configurations, so always check the product-level compatibility information.

Many Tesheer accessories are designed for straightforward DIY installation. Installation difficulty depends on the product.

For additional help, visit our Installation & Warranty page.

Model 3 Highland refers to the refreshed Tesla Model 3 configuration. Accessories designed around its updated interior, exterior or hardware layout may not fit earlier Model 3 vehicles.

Use the compatibility note on the individual product page as the final fitment reference.

Model Y Juniper refers to the refreshed Model Y configuration. Because the refreshed vehicle can differ from previous Model Y versions, some accessories are configuration-specific.

Order only when the product page lists your vehicle configuration as compatible.

Some Tesla accessories fit around cameras or other hardware whose shape or position can differ between vehicle configurations.

If a product specifies HW3 or HW4, confirm your vehicle hardware before ordering.

Only when the individual product page explicitly lists both Model 3 and Model Y as compatible.

Similar-looking Tesla components are not automatically interchangeable between models.

Do not force the accessory into place. Tesla component designs can vary by model year and configuration.

Contact Tesheer Support with your Tesla model, model year, configuration and clear photos of the installation area.

Many Tesheer accessories are designed for straightforward DIY installation. The exact installation method depends on the product.

Follow the product-specific instructions or installation guide whenever one is available.

Confirm compatibility first, compare the accessory with the installation area and test-fit the product before making permanent changes.

For adhesive products, clean and completely dry the installation surface before applying the accessory.

Stop installation before trimming, drilling, bending, forcing or permanently modifying the accessory.

Check the model, model year, trim and hardware requirements again. If you still need help, visit Installation & Warranty .

Browse our Installation Guides for available product-specific tutorials.

You can also visit the Tesla Accessories Guides for product comparisons, buying guides and fitment information.

Yes. Tracking information is provided after your order ships and tracking becomes available.

Use the tracking information in your shipment notification to follow the package.

Delivery time depends on destination, shipping method and carrier conditions.

Review the shipping information shown during checkout and in your order confirmation for the details that apply to your order.

Contact Tesheer Support as soon as possible with your order number and the correct address.

Address changes cannot be guaranteed after fulfillment or shipment has begun.

Contact us as soon as possible with your order number and requested change.

Whether an order can be modified or canceled depends on its current fulfillment status.

Contact us before installing the product.

Include your order number, Tesla model, model year and configuration so we can review the compatibility issue.

Keep the packaging and take clear photos of the product, package and shipping label.

Then contact Tesheer Support with your order number and photos so we can review the issue.

Tesheer offers eligible returns subject to the current return conditions.

Review our Refund Policy for current eligibility, conditions and instructions.

Yes. Tesheer provides a 12-month limited warranty from the original purchase date for eligible Tesheer accessories against defects in materials or workmanship under normal use and proper installation.

See Installation & Warranty for coverage details and exclusions.

A return concerns whether an order qualifies under the current return policy.

A warranty request concerns an eligible product defect or covered issue during the limited warranty period.

Please provide your order number, product name, Tesla model, model year, relevant trim or configuration and clear photos or a short video showing the issue.

The limited warranty does not cover problems caused by installing an accessory on an incompatible vehicle, trim, model year or configuration when the compatibility limitation was stated on the product page.

Confirm product fitment before installation.