Terms of service

TERMS OF SERVICE

Last updated: September 4, 2026

OVERVIEW

This website is operated by Tesheer. Throughout the website, the terms “we,” “us,” and “our” refer to Tesheer and Hong Kong Moment Network Technology Limited.

Tesheer provides this website, including all information, content, features, tools, products, and services available through it, to you conditioned upon your acceptance of these Terms of Service and all policies referenced herein.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to offer and sell our products and services.

By visiting our website, creating an account, placing an order, or otherwise using any part of the website, you agree to be bound by these Terms of Service. These Terms apply to all website users, including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using the website. If you do not agree with these Terms, you should not access the website or use our services.

Any new features, products, services, or tools added to the website will also be subject to these Terms.

  1. ONLINE STORE ELIGIBILITY

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not violate any applicable laws or regulations while using the website.

You must not transmit viruses, malicious code, or any other material that could damage, disrupt, or interfere with the website, our systems, Shopify, or another user.

A violation of these Terms may result in the immediate suspension or termination of your access to the website or services.

  1. GENERAL CONDITIONS

We reserve the right to refuse service, cancel an order, limit quantities, or restrict access to the website when reasonably necessary, including in cases involving suspected fraud, unauthorized activity, policy violations, pricing errors, or misuse of our services.

Information you submit through the website may be transferred through different networks and may be technically modified to meet the requirements of connecting networks or devices. Payment card information is encrypted during transmission through payment networks.

You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the website or services without our prior written permission.

The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.

  1. INFORMATION ACCURACY

We make reasonable efforts to ensure that the information presented on the website is accurate and current. However, we do not guarantee that all information is complete, accurate, or free from errors.

Product specifications, vehicle compatibility, measurements, colors, images, packaging, availability, pricing, promotions, and delivery estimates may change or contain occasional inaccuracies.

Some information may be historical and is provided for reference only. We may update or correct website content at any time without prior notice.

Customers are responsible for reviewing product descriptions and compatibility information before placing an order.

  1. PRICES AND SERVICE CHANGES

Product prices may change without notice.

We reserve the right to modify, suspend, or discontinue a product, promotion, feature, or service at any time. These changes will not affect rights that have already arisen under applicable law.

Prices displayed on the website may not include shipping charges, customs duties, import taxes, or other charges unless specifically stated.

If a product is listed at an incorrect price because of a technical, typographical, or data-entry error, we may contact you to confirm the correct price or cancel the affected order and issue an appropriate refund.

  1. PRODUCTS AND AVAILABILITY

Certain products may be available exclusively through our online store and may have limited quantities.

Product images are provided to help customers understand the product. The appearance of colors and finishes may vary depending on the device, screen settings, lighting, manufacturing batch, or photography conditions.

We reserve the right to limit product quantities, restrict sales to certain locations, discontinue products, or change product descriptions when reasonably necessary.

Product compatibility information is based on the specifications available to us. Vehicle configurations and production changes may vary by model, year, trim, region, or manufacturing date. Customers should verify the compatibility details on the applicable product page before ordering.

Products are subject to our Return & Refund Policy:

https://tesheer.com/policies/refund-policy

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

  1. ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel an order when reasonably necessary. This may include orders that appear to involve fraud, unauthorized resale, incorrect pricing, excessive quantities, payment problems, or violations of these Terms.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing address, or other contact information provided with the order.

You agree to provide complete, current, and accurate purchase, payment, billing, and shipping information.

You are responsible for checking your order details, product selection, vehicle compatibility, delivery address, and contact information before completing your purchase.

For additional information about returns and refunds, please review:

https://tesheer.com/policies/refund-policy

  1. PAYMENT

Payment must be completed using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us and our payment service providers to charge the applicable order amount.

Orders may be held, declined, or canceled if payment cannot be authorized or if the transaction is identified as potentially fraudulent.

Refunds, when approved, will normally be issued to the original payment method in accordance with our Return & Refund Policy.

  1. SHIPPING AND DELIVERY

Order processing times, estimated delivery times, shipping methods, shipping charges, free-shipping promotions, and international delivery information are described in our Shipping Policy:

https://tesheer.com/policies/shipping-policy

Shipping fees are generally calculated at checkout based on the destination and selected shipping method.

During promotional periods, eligible orders may receive free standard shipping. Free-shipping eligibility is subject to the terms of the active promotion and will be displayed or applied at checkout.

Delivery dates are estimates and may be affected by carrier delays, customs processing, weather, public holidays, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

  1. RETURNS, EXCHANGES, AND REFUNDS

Eligible return requests must be submitted in accordance with our Return & Refund Policy.

Customers must contact us and receive return authorization before sending a product back. The authorized return address and instructions will be provided after the return request has been reviewed.

Return eligibility, return shipping responsibility, non-returnable items, exchanges, and refund processing times are explained in our Return & Refund Policy:

https://tesheer.com/policies/refund-policy

  1. OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, review platforms, tracking services, or other features supplied by third parties.

These third-party services may be provided “as available” and may be subject to separate terms and privacy policies.

We do not control every aspect of third-party services and are not responsible for their independent acts, omissions, availability, or policies, except where responsibility cannot be excluded under applicable law.

Your use of third-party services is at your discretion, and you should review the applicable third-party terms before using them.

  1. THIRD-PARTY LINKS

The website may contain links to third-party websites or services that are not owned or controlled by Tesheer.

We are not responsible for examining or evaluating the accuracy, content, security, products, services, policies, or practices of third-party websites.

Accessing a third-party link is at your discretion. You should review the third party’s terms and privacy policy before completing a transaction or providing personal information.

Questions or complaints concerning a third-party product or service should be directed to the applicable third party.

  1. CUSTOMER REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit a product review, photograph, suggestion, comment, idea, or other content to us, you confirm that you have the right to submit that material.

Unless otherwise agreed in writing, you grant Tesheer a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display submitted content for legitimate business, customer-service, marketing, and website purposes.

You remain responsible for the accuracy and legality of the content you submit.

Submitted content must not:

• Violate another party’s copyright, trademark, privacy, publicity, or other rights
• Contain unlawful, abusive, threatening, defamatory, discriminatory, obscene, or misleading material
• Contain viruses, malware, or harmful code
• Misrepresent the identity of the person submitting the content
• Contain unauthorized advertising, spam, or commercial solicitation

We may review, refuse, edit, or remove submitted content when reasonably necessary, but we are not obligated to monitor every submission.

  1. PERSONAL INFORMATION

Our collection, use, processing, and disclosure of personal information are governed by our Privacy Policy:

https://tesheer.com/policies/privacy-policy

By using the website, you acknowledge that information may be processed by Shopify and other service providers involved in operating the store, processing payments, delivering orders, preventing fraud, providing customer service, and supporting marketing activities.

  1. PROHIBITED USES

You may not use the website, its content, products, or services:

• For an unlawful, fraudulent, or unauthorized purpose
• To violate applicable laws, regulations, or intellectual-property rights
• To harass, abuse, threaten, discriminate against, or harm another person
• To submit false, deceptive, or misleading information
• To upload or transmit viruses, malware, or malicious code
• To collect or track another person’s personal information without authorization
• To send spam, phishing messages, or unauthorized solicitations
• To scrape, crawl, copy, or extract website content using unauthorized automated methods
• To interfere with the operation or security of the website
• To bypass security, fraud-prevention, or access-control measures
• To impersonate another person or misrepresent your identity
• To use our products or services in a way that violates these Terms

We may suspend or terminate access when we reasonably believe that a prohibited activity has occurred.

  1. ERRORS, INACCURACIES, AND OMISSIONS

The website may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, compatibility, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, change or cancel promotions, or cancel an affected order when necessary.

If an order is canceled after payment because of an error, we will issue an appropriate refund to the original payment method.

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that every product will meet every individual preference or work with a vehicle configuration that is inconsistent with the compatibility information stated on the product page.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions in these Terms apply only to the extent permitted by law.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Tesheer, Hong Kong Moment Network Technology Limited, and their directors, officers, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website, services, or products.

This may include loss of profits, revenue, savings, business opportunities, or data.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under mandatory consumer-protection laws.

  1. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tesheer, Hong Kong Moment Network Technology Limited, and their affiliates, employees, contractors, suppliers, service providers, and licensors from third-party claims, liabilities, losses, and reasonable expenses arising from:

• Your material violation of these Terms
• Your unlawful use of the website or services
• Your violation of another party’s rights
• Content you submit through the website

This section does not apply where a claim results from our own unlawful conduct, negligence, or breach of obligations that cannot legally be excluded.

  1. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as separated from these Terms, and the remaining provisions will continue in effect.

  1. TERMINATION

These Terms remain effective until terminated by you or us.

You may stop using the website at any time.

We may suspend or terminate access to the website if we reasonably believe that you have materially violated these Terms, engaged in fraud or unlawful activity, or created a security risk.

Obligations and liabilities that arose before termination will continue where applicable.

  1. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed on the website, constitute the agreement between you and Tesheer concerning your use of the website and services.

A failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

Any ambiguity in these Terms will not automatically be interpreted against the party that prepared them.

  1. GOVERNING LAW

These Terms and any separate agreement through which we provide products or services will be governed by the laws of China, without regard to conflict-of-law principles, except where mandatory consumer-protection laws in the customer’s place of residence apply.

Nothing in this section prevents a customer from exercising legal rights that cannot be waived under applicable law.

  1. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our products, services, business practices, legal obligations, or website functionality.

The updated version will be posted on this page with a revised “Last updated” date.

Changes will apply from the date they are published unless another effective date is stated. Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by law.

  1. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Tesheer
Hong Kong Moment Network Technology Limited
Email: teglobal@tesheer.com
Address: Room 1002, Qidi Digital Building, No. 202 Wanbo 1st Road, Nancun Town, Panyu District, Guangzhou, China